Towing
The minutes and hours following an accident that has resulted in serious damage to your vehicle can be tense and frustrating. Five Star Collision begins to work immediately by providing towing services to get your vehicle to our shop for collision repair and refinishing work can begin. Make sure to speak with one of our friendly customer service representatives to learn more about our towing services or to schedule a tow for your damaged vehicle.
Free Pickup & Delivery
Our goal is to provide every customer with top quality services that are designed to meet or exceed their expectations. That's why we offer free pickup and delivery for all Five Star Collision customers. Just give us a call to schedule any of our pickup or delivery services for your car or truck. Our friendly team members will pick up your vehicle and bring it to our Westport, MA location. We can even arrange a rental car for you to use during the repairs. Once all of the services are complete, we can deliver your vehicle to you.
Handle Insurance Claims
Five Star Collision has worked hard to establish a positive business relationship with practically every single auto insurance company in the local area. Our team will work with you to pro-actively handle all of your insurance claims with your insurance company so you won't have to worry about a thing. This effort will help us to deliver the high-quality services that our customers have come to expect from our professional and comprehensive auto collision repair services.
Accident Reports
Once your vehicle arrives at our shop, our team of trained service advisors will work together to provide you a very detailed written estimate. This assessment will also include a description of the repairs that are required. It is important for drivers to know that they are not obligated to use the body shop that is recommended to them by the insurance company. In fact, any licensed body shop in America will know how to take care of submitting the insurance claim paperwork on your behalf.
Rental Assistance
Our team can help you get back on the road by arranging for a rental car that you can use while your vehicle is being repaired and refinished at Five Star Collision. This can be a helpful service if you are new to arranging a vehicle rental or if you are unable to arrange one on your own. Make sure to ask our friendly customer service agents about taking advantage of our rental assistance services. We can work with you and your insurance company to make sure that you have something to drive while your repairs are being completed.
Drop Off
Whether you drop off your vehicle at our location in Westport, MA, or if you have your vehicle towed to the premises, Five Star Collision will provide you with a comprehensive and detailed written estimate, so you know what to expect throughout the process. Our team of highly trained and skilled technicians will take care of all the collision repair work, refinishing, and painting to get your damaged vehicle back to its original factory look and feel.
In Process
Five Star Collision provides top notch customer service throughout the entire process. We will keep you informed about the progress of your vehicle during the repair process to make sure that you know how things are going. We understand the stress and strain that our customers are under as their vehicle undergoes the repair and refinishing process. If you ever have any questions about the status of your vehicle, just give us a call, and we will provide you with any details that you want to know.
Delivery
Upon completion of the work that is being done to your vehicle, our team will deliver it to you as part of the professional services that we provide. We will contact you to schedule a time and location that works best with your schedule, to ensure ongoing customer satisfaction. Our customers can always contact Five Star Collision direct to inquire about the delivery process ahead of time, so they will know what to expect. This is the final stage in the process to get your vehicle back to the original pre-accident look and feel.
